Shipping Policy – [Your Store Name]
Thank you for shopping with us! Below are the details of our shipping process within the Kingdom of Saudi Arabia (KSA).
1. Shipping Locations
We currently ship to all major cities and regions across Saudi Arabia.
2. Processing Time
All orders are processed within 1–3 business days after order confirmation. Orders are not processed or shipped on weekends or public holidays.
3. Delivery Time
Standard Delivery: 3–7 business days
Remote Areas: Delivery may take 5–10 business days
Please note that delivery times are estimates and may vary depending on your location and courier availability.
4. Shipping Charges
Free shipping on orders above [40]
Flat rate shipping fee of [25] for orders below this amount
Shipping fees are calculated and displayed at checkout.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across KSA. Please ensure the correct amount is available at the time of delivery.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email/SMS to track your shipment.
7. Delivery Issues
If you are unavailable at the time of delivery, the courier will attempt redelivery. After multiple failed attempts, the order may be returned to us.
8. Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
9. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will assist in resolving the issue as quickly as possible.
10. Contact Us
For any shipping-related inquiries, please contact our support team:
Email: [dmallofficial.pk@gmail.com]
Phone/WhatsApp: [+923479914274]
Note: This policy is subject to change without prior notice.